ADVICE FOR EMPLOYEES
Whether it is a one-off question or a situation that causes difficulties over time, related to private or professional life, the Inter-company Social Service offers individual consultations for all employees, regardless of their hierarchical level. It provides caring, non-judgmental listening, support to analyze the situation in a personalized way, reliable answers and guidance in the process of implementing tailor-made solutions.
Areas of intervention
Finances
budget, taxes, inheritance, family allowances, housing and study allowances, subsidies, occasional financial aid, debt reduction, ...
Social insurances
disability insurance, loss-of-income insurance, occupational pension, health and accident insurance, unemployment insurance, ...
Health/Integration
illness, accident, stress, disability, dependency, ...
Personal life
family, housing, elderly parents, personal crisis, ...
Professional life
career change, end of contract, retirement, labor law, ...
Terms
- By appointment, click ICI
- Interviews at our offices or during on-site sessions at the company
- Telephone interviews or email exchanges
- Confidentiality
- Financing by the company
DEBRIEFING
Debriefing is a brief psychological support technique. It helps overcome a traumatic event by transforming it into an acceptable memory, in order to prevent post-traumatic reactions from becoming chronic (PTSD). An event may prove traumatic when its intensity goes beyond the usual framework. For example, when someone is directly or indirectly confronted with a situation that caused great fear or involved death, serious injury, or a threat to physical integrity, ...
Debriefing takes place in two sessions:
- a first long session (90-120 minutes), generally carried out quickly, but no earlier than 72 hours after the event;
- a second shorter session (30-60 minutes), organized 6-8 weeks after the first session.
TRUSTED PERSON
Legal framework
“The appointment of a trusted person outside the hierarchy, either within or outside the company, is not a mandatory standard as such, but is part of the recognized standards referred to in art. 6 para. 1 LTr; employers therefore have the choice either to comply with this measure or to provide an equivalent conflict management system that ensures the same level of protection.”
Excerpt from Swiss Federal Supreme Court decision 2C_462/2011
IMPORTANT! The appointment of a trusted person is not sufficient to guarantee the compliance of the conflict management system, which must also include:
- An internal directive on the protection of personal integrity
- Information for all employees
- Training for managers
The SSIE can support you in implementing each element of the system.
Role of the SSIE trusted person
When an employee, manager or HR manager is faced with a situation of unease, conflict, bullying, discrimination or sexual harassment, the trusted person offers:
- une complete confidentiality, active and non-judgmental listening during individual interviews, in person or by telephone
- une a personalized joint analysis of the situation and of the room for maneuver of the person concerned
- des reliable information on the various resources available, possible options, their advantages and disadvantages
- un support in decision-making and in the steps to be taken.
- un an outside perspective, a neutral and constructive approach par social work professionals certified by the Swiss Association of Trusted Persons in Companies (ASPCE)
WORKSHOPS
The Inter-company Social Service offers various workshops for managers or apprentices, as well as information sessions for all employees. The topics are related to field experience and to the areas of expertise of the social advisors.
Workshops and information sessions are generally organized internally at the request of a company, but inter-company workshops are also possible.
Apprentice
Addictions
Employee
Presentation of SSIE services
Managers/HR
Psychosocial risks
Apprentice
Stress management and learning processes
Employee
Protection of personal integrity
Managers/HR
Stress and burnout
Apprentice
Practical life
Employee
Budget: tips and advice
Managers/HR
Protection of personal integrity
Managers/HR
Stress and burnout - practical cases
SUPPORT FOR MANAGERS AND INTERNAL SERVICES
The SSIE is also available to company managers and to all persons exercising a supervisory or support role in the broad sense:
-
- Members of management
- Human Resources Department
- Health service
- Staff committee
- Project managers, managers, team leaders, ...
Support can take different forms:
- Joint situation analysis and personalized advice relating to the supervision of employees in difficulty (health problems, dependency, conflict, ...)
- Participation in working groups, projects and the development of prevention measures within the company
- Support, proposals and critical analysis in bringing the internal system for protecting personal integrity into compliance (directive on the protection of personal integrity)
MANDATE IN THE EVENT OF INCAPACITY FOR WORK
If the company wishes, the Inter-company Social Service intervenes under mandate with employees who are unable to work. The service may include several components:
- Individual support for employees on sick leave or work stoppage: overall assessment, recommendations, social follow-up and administrative support
- Coordination of communication between the various parties involved: human resources department, internal health service, doctors, loss-of-income insurance, disability insurance office, various insurance providers, ...
SSIE (Inter Company Social Service)
Rue du Grand-Bureau 16, 1227 Les Acacias +41 22 304 12 90 info@ssie-ge.ch